Just stop All 3 AllTalk services.

Replace the EXE with the new one.

Restart the services.

Glen.


-----Original Message-----
From: Robbins Kerrie (SVHM) Sent: Tuesday, 14 October 2008 9:34 AM
To: Glen Kleidon
Cc: ROSE Mark; BRYANT David (SVHM)
Subject: RE: [alltalk-avp] Re: Client dowloads 'freezing' at address
information


Hi Glen,
do we just need to replace the alltalksvc.exe and restart, or do we
need to uninstall / reinstall the windows service
thanks
kerrie.


--- In alltalk-avp@..., "Glen Kleidon" <glenk@...>
wrote:
>
> Dear All,
>
> We have completed the trials of the latest Version of AllTalk
server.
>
> This release overcomes the increasing size of the the address file
problem.
>
> This release also includes Remote Download notifications - ie
notifies an
> AllTalk remote server of a successful or failed download where the
message
> has originated from a different server from the recipient.
>
> The download is located at
> http://www.lrsupport.com.au/downloads/alltalksvc.exe
>
> _____
>
> From: alltalk-avp@... [mailto:alltalk-
avp@...]
> On Behalf Of lrs_y_gk_07
> Sent: Wednesday, 27 August 2008 11:31 PM
> To: alltalk-avp@...
> Subject: [alltalk-avp] Re: Client dowloads 'freezing' at address
information
>
>
>
>
> Dear Rodney,
>
> There have been reports of the Address.In file increasing to very
large
> size (many MB). Inspection of the address file reveals many
duplicates
> of the address data.
>
> The root of the problem appears to be stray the temporary
> Address.in.tmp file not being deleted each refresh cycle. This issue
> will be resolved in the next version of the AllTalk server.
>
> For the present we suggest scheduling a batch file to delete daily
the
> Address.in file and ESPECIALLY any address.in.tmp files that may be
> present. Schedule this before the standard first schedule login time
> when most AllTalk clients will request the address data. This should
> keep the address file down to a sensible size. Note though that the
> only reasonable explanation for the temporary address file not being
> delete is that there is a file lock issue. Ie it might be that a
batch
> file will not be able to successful deleting the temporary file
when it
> gets into the faulty state.
>
> The temporary address file should only exist for a minute or two in
any
> case, so if it is older than 3 minutes - it is faulty.
>
> --- In alltalk-avp@ <mailto:alltalk-avp%40yahoogroups.com.au>
> yahoogroups.com.au, rodneyebird <no_reply@> wrote:
> >
> > Hi Glen,
> >
> > We have had three users, over the last day, reporting Alltalk
> downloads
> > freezing at the 'Address file download' entry. They have all now
> > resolved, although one took 48 hours. All three were using version
> > 1.1.92 of the client.
> >
> > Rodney
> >
>