On Tue Jul 3 9:46 , 'Andrew Boyd' <facibus@...> sent:

> did anyone notice when http://www.abc.net.au/news/ changed? Thoughts?
> I like it a lot - it seems more "bloggy", and perhaps that is just
> what I am used to now.

Not until you told me. But I only read ABC by RSS anyway.

That said, I agree. It's very nice.

My take is that the ABC is one of the few government agencies
(technically it
still is) that truly understands the web and new media generally -
blogs, Second
Life, feeds, encouraging client (audience) feedback. It's like
social computing
heaven. I'd love to see their metrics on staff and audience engagement
satisfaction, retention and knowledge management/collaboration. I'd
hazard a
guess that they show good news.

Many federal government bodies in Australia (and probably state, too)
would do
well to look at appropriate parts of the ABC's social computing/
engagement model
and adopt. Real soon now. Otherwise you just get more of what I
blogged last
week - http://www.acidlabs.org/2007/06/28/roadblocks-and-steamrollers/.

Stephen
--
e trib@...
w www.acidlabs.org
b blog.acidlabs.org
t +61 410 680722
skype trib22

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