I've been an avid member of streamload since late 2001, but like you
this last year ... basically since the switch from V4 to MediaMax has
been sheer hell with the latest stunt being not being able to upload
for over a month now. Must say that's not really a good thing when you
claim to be the nr 1 online storage company.

Unless you really have a personal contact at MM that actually replies
to you I wouldn't bother writing them at all as basically all mail you
send them will be thrown back at your through their automated response
engine. In the rare occassion you do actually get a live person then
usually you won't hear from her/him again after the 2nd reply tops.

The best chance to stir a reaction is to write to their Online Partners
and maybe even better some online news service to expose the misery we
have had to endure for over a year ago. I do mean the news services
that are on the entry page of MediaMax itself. In fact I wrote one of
them a while ago if they could retract or do a followup of the glowing
articles they now link to. Sadly I haven't gotten a response, but
perhaps you'll fair better. Wishing you luck in getting us a better ...
no, make that a WORKING ... MediaMax. Hell, I wouldn't mind them
reverting back to the old V4 system ... now that they removed their
totally useless Music Locker and other tabs there is basically nothing
left what was introduced as MediaMax anyway.