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Mediamax finally admits trashing our files.   Message List  
Reply | Forward Message #34 of 41 |
Re: Mediamax finally admits trashing our files.

Hello,

Thanks for writing.We're sorry you've experienced difficulties download this content. We've instituted a recent recovery operation which has recovered the vast majority of files that became missing due to our data center migration in June. Outside of these, I'm afraid it may be better to assume that any remaining content which is not available to you is corrupted and therefore unrecoverable. They may become recoverable at some poiint, but for now it may be more prudent to assume the data is lost.

In order to restore access to the missing data, please reupload the data or have the original owner of the content upload the data. Re-emailing the same corrupt links will not work. While we recognise that this may be a frustrating situation, please note that the service is provided on an "as-is" basis. With that said, recent improvements and enhancements to our service has made unavailability issues such as these do not recur.

Please do not hesitate to contact us with any further queries.

Sincere regards,

Eugene

MediaMax Support

http://www.mediamax.com

 

 


--- In onlinestorageandsharing@..., "alchemysa" <mail@...> wrote:
>
> Quotes from the latest mediamax blog
>
> "...this new process that should have just taken out the trash, went
> far beyond what we thought it was doing"
>
> and
>
> "We have brought in as many additional resources as possible to help
> accelerate recovery, but it will still take an additional 6-8 weeks."
>
>
>
> http://mediamaxblog.blogspot.com/2007/08/hi-mediamax-michael-arrington-
> at.html
>



Wed Jan 2, 2008 2:54 am

pollitoranger
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Message #34 of 41 |
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Quotes from the latest mediamax blog "...this new process that should have just taken out the trash, went far beyond what we thought it was doing" and "We have...
alchemysa
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Aug 14, 2007
2:14 pm

Hi Alchemysa :D Thanks for passing the info... For my part, I see more trouble to come and the situation being more suspicious. I ran away (almost retrieve all...
fan_mediamax
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Aug 14, 2007
6:13 pm

Hello, Thanks for writing.We're sorry you've experienced difficulties download this content. We've instituted a recent recovery operation which has recovered...
pollitoranger
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Jan 2, 2008
2:54 am

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