Hello,
Thanks for writing.We're sorry you've experienced difficulties download this content. We've instituted a recent recovery operation which has recovered the vast majority of files that became missing due to our data center migration in June. Outside of these, I'm afraid it may be better to assume that any remaining content which is not available to you is corrupted and therefore unrecoverable. They may become recoverable at some poiint, but for now it may be more prudent to assume the data is lost.
In order to restore access to the missing data, please reupload the data or have the original owner of the content upload the data. Re-emailing the same corrupt links will not work. While we recognise that this may be a frustrating situation, please note that the service is provided on an "as-is" basis. With that said, recent improvements and enhancements to our service has made unavailability issues such as these do not recur.
Please do not hesitate to contact us with any further queries.
Sincere regards,
Eugene
MediaMax Support
http://www.mediamax.com--- In onlinestorageandsharing@..., "alchemysa" <mail@...> wrote:>
> Has anyone ever had an 'error' or 'hiccup' file become available again? I havent.
>
> I can 'see' them in 'my files' but I cant download or view them.
>
> I'm wondering if theres any point waiting, or are they lost for good.
>
> David
>