It's important to note that we found complaints about all online
backup services, but MediaMax (which offers a complex matrix of free
and paid plans) has offended enough users to create a community of
enemies. MediaMax acquired Streamload (renaming it MediaMax) and
continued to receive some modestly favorable reviews in 2006.
According to the roughly 400 users who have signed an online
petition, the MediaMax online backup service doesn't work as
advertised. Many of the signers claim the company is engaging in
fraud. A forum with about 60 posts at CNet.com tackles the same
subject (and we found several similar forums online). The Ripoff
Report has a new fraud claim against MediaMax. A blog site devoted to
MediaMax conducts a poll to measure satisfaction or dissatisfaction.
In the poll, 85 of 121 respondents report extreme problems with the
service in October 2007. Only six users encountered no problems.
While it's predictable that disgruntled users are more likely to
write a review than satisfied customers, the preponderance of
negative press for MediaMax's online backup service is impossible to
ignore.

Users don't just complain that MediaMax doesn't work. Many claim a
variety of acts of financial fraud. Editors at TopTenReviews.com rate
MediaMax last in their coverage of online backup services, "because
of current problems they are having." They go on to state, "We were
unable to create a new account and have received reports that many
other users are having issues with their accounts." In his review for
Tom's Hardware, Sean Kerner adds, "Though MediaMax offered the most
for free, the quality of service was unsatisfactory." Given the lack
of recent review support and the abundance of angry customers, we
have not included MediaMax in ConsumerSearch Fast Answers.


http://www.consumersearch.com/www/internet/online-backup-services/