Thanks Bernie for such a comprehensive overview and the links.
Since I can't get to meetings these days (my 3 month old actually likes to sleep in!) I really appreciate being able to keep up to date. I miss the meetings and look forward to coming back eventually.
Warm regards
Chris
From: qkm@...
To: qkm@...
Sent: Fri Aug 28 07:17:06 2009
Subject: [qkm] Re: KM over Coffee, 27/8/2009, 8:00
Previous message had garbled links ... this one works
Re: KM over Coffee, 27/8/2009, 8:00
Hello all,
A good session yesterday, with the largest turnout for some time (8 members).
Cory suggested we review the KMAus09 brief highlights from Andrew Mitchell: available on slideshare http://is.gd/
Dave Snowden provided a good summary of his Day 1 keynote and Day 2 in his blog - here is Dave's commentary on Cory's session.
http://is.gd/
Mike Quinlan queried how a company might keep its customers
informed, particularly the younger customers who seemed singly focused on price.
Allstate, the largest publicly held personal lines insurer in the United States created the Good Hands Community
http://www.goodhand
The genesis of the community is discussed in the Fast Forward blog (in two parts), http://is.gd/
Hope this helps. See you next month!
Cheers,
Bernie Clark
--- In qkm@yahoogroups.
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> KM over Coffee
> Thursday 27 August 2009
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