---

To: qkm@...
From: cory.banks@...
Date: Sun, 20 May 2007 23:02:57 +0000
Subject: [qkm] Moving Forward

Ladies and Gentlemen,
I would just like to bring you up to date with what we are looking to do with the QKM group moving forward.
As you would be aware Belinda Thompson has recently resigned as the Chairperson for the QKM Forum. I would again like to thank Belinda for all the work she has put in in keeping this group together and moving forward. We wish her the best of luck and look forward to seeing her contribute as a 'normal' member.
As you may also be aware I have taken ton the role of Chairperson. This all happened at a gathering of the steering committee on Friday. Where we have made the following decisions. I would like to sahre these with you and get any feedback or suggestions.

1. The Steering Committe will be disolved apart from the role of Chairperson (me). We would now like to invite any interested peopel to assist with coordinating Forum activities. Previous members are encouraged to apply. We are looking to have a steering committee of 5 (looking for 4 volunteers). We are not going to overly formalise this with an election. If we have more than 4 people hold their hand up, I will have a chat about their ideas and motivation and work out the best mix of roles and responsibilities. This could be used as a development/learning opportunity or an avenue to give something back to the group. Please contact me on cory.banks at gmail.com if you are interested.
2. For the last few years we have tended to have a low period between April and June. We are suggesting that we run with a shcedule of bimonthly gatherings (next in June) with smaller activities organised if and when they come up (Eg: KM Guru in town).

I have had an idea that I would also like to share with you and get a feel for your views.
After Fridays meeting a few of committee members were able to catch up over coffee and talk about what they are doing in thier roles. This was a fantastic sharing experience and somethign which I realised I am sorely missing out on. Talking with people who understand what you do and what you are trying to achive. I would like to give other people the opportunity to experience this. So here is what I am suggesting.

• People volunteer to participate in a coffee catch up.
• These are held with 3 or 4 members in the alternate month to forums or more frequently if it starts being popular.
• There may be more than one group meeting at a time.
• The group is randomly selected from volunteering participants and membership changes each time the catchups occur.
• About a 1 hour duration.
• A coordinator is randomly selected from the group and they are responsible for organising a time and place. We sill attempt to rotate this responsibility.
• During the conversation people should discuss what they are doing and the challenges they are facing.
• If the group comes across something very interesting that they beleive should be brought to the attention of the wider group, it can be raised online or at the next forum.

So what do you think and are you interested. If you want to volunteer for these mini KM Cafes then please contact me.
We will shortly be circulating the agenda for the remainder of the year. Look forward to hearing from you.
Thanks
Cory Banks

Hi Cory,

Early morning or late afternoon/after 5pm meetings would suit me
better. Meetings being held in a more informal setting is a good idea
as long as the environment is not too noisy.

Regards
Denise

Hi Cory,
I'm also keen to participate.  Meetings in the early morning and late
afternoon works well for me also.  I'm particularly interested in
discussing knowledge sharing in the context of professional services
environments.  Is there anyone else who may be interested in that
topic?
Regards,
Denise

Cory
I'd be keen to participate....breakfast or late afternoon would suit me best.

Cheers
Lucy

Lucy Schelberg
Information Management Consultant
Records Solutions Pty Ltd
Telephone: 0408 014 196

------ Original Message ------
From: Cory Banks <cory.banks@...>
Date: Tuesday, May 29th, 2007 9:25 AM EST
To: qkm@...
Subject: {Spam?} {Disarmed} [qkm] Cafe Catchups


Well so far only a couple of people have volunteered to participate in
the suggested Cafe Catchups.

Cafe Catchup:  Group of 3-4 people agree to meet at a cafe to talk about
what they are doing at the moment related to KM. If the conversation
uncovers some learnings that should be shared then these can be posted
on the Forum list or discussed at the face-to-face Forum.

So I am again looking for anyone who wants to talk with KM peers about
the work we are doing and the challenges we face.

Please let me know if you are interested. If you are not interested
could you provide some feedback as to why this type of activity may not
suit your needs.

Thanks

Cory Banks

Hi Cory,

I am very keen to start this type of interaction.  I htink the KM Cafe
Catchup is a superb opportunity to share in a smaller, often less
daunting,environment.

Sometimes it can be hard to get some airtime in a big group and when
there is a planned presentation I think we all relish the opportunity
for the networking which occurs over coffee in the breaks.

I work at South Bank and am more than willing to travel throughout
Brisbane to meet others at a Cafe Catchup.  South Bank has some great
spots too!

Cheers
Chris

Cheers
Paul
Paul McDonald
Regional Manager, Landscapes and Community Services, South East Region
Telephone: 07 54512265  Facsimile: 07 54512277  Mobile: 0419 723635
Email: paul.mcdonald@... 
www.nrw.qld.gov.au
Department of Natural Resources and Water
52-64 Currie Street
PO Box 573, Nambour  Q  4560

---

From: qkm@... [mailto:qkm@...] On Behalf Of Cory Banks
Sent: Tuesday, 29 May 2007 9:09 AM
To: qkm@...
Subject: [qkm] Cafe Catchups

Well so far only a couple of people have volunteered to participate in the suggested Cafe Catchups.

Cafe Catchup:  Group of 3-4 people agree to meet at a cafe to talk about what they are doing at the moment related to KM. If the conversation uncovers some learnings that should be shared then these can be posted on the Forum list or discussed at the face-to-face Forum.

So I am again looking for anyone who wants to talk with KM peers about the work we are doing and the challenges we face.

Please let me know if you are interested. If you are not interested could you provide some feedback as to why this type of activity may not suit your needs.

Thanks

Cory Banks

Well so far only a couple of people have volunteered to participate in the suggested Cafe Catchups.

Cafe Catchup:  Group of 3-4 people agree to meet at a cafe to talk about what they are doing at the moment related to KM. If the conversation uncovers some learnings that should be shared then these can be posted on the Forum list or discussed at the face-to-face Forum.

So I am again looking for anyone who wants to talk with KM peers about the work we are doing and the challenges we face.

Please let me know if you are interested. If you are not interested could you provide some feedback as to why this type of activity may not suit your needs.

Thanks

Cory Banks

Ladies and Gentlemen,

I would just like to bring you up to date with what we are looking to do with the QKM group moving forward.

As you would be aware Belinda Thompson has recently resigned as the Chairperson for the QKM Forum. I would again like to thank Belinda for all the work she has put in in keeping this group together and moving forward. We wish her the best of luck and look forward to seeing her contribute as a 'normal' member.

As you may also be aware I have taken ton the role of Chairperson. This all happened at a gathering of the steering committee on Friday. Where we have made the following decisions. I would like to sahre these with you and get any feedback or suggestions.

1. The Steering Committe will be disolved apart from the role of Chairperson (me). We would now like to invite any interested peopel to assist with coordinating Forum activities. Previous members are encouraged to apply. We are looking to have a steering committee of 5 (looking for 4 volunteers). We are not going to overly formalise this with an election. If we have more than 4 people hold their hand up, I will have a chat about their ideas and motivation and work out the best mix of roles and responsibilities. This could be used as a development/learning opportunity or an avenue to give something back to the group. Please contact me on cory.banks at gmail.com if you are interested.
2. For the last few years we have tended to have a low period between April and June. We are suggesting that we run with a shcedule of bimonthly gatherings (next in June) with smaller activities organised if and when they come up (Eg: KM Guru in town).

I have had an idea that I would also like to share with you and get a feel for your views.

After Fridays meeting a few of committee members were able to catch up over coffee and talk about what they are doing in thier roles. This was a fantastic sharing experience and somethign which I realised I am sorely missing out on. Talking with people who understand what you do and what you are trying to achive. I would like to give other people the opportunity to experience this. So here is what I am suggesting.

• People volunteer to participate in a coffee catch up.
• These are held with 3 or 4 members in the alternate month to forums or more frequently if it starts being popular.
• There may be more than one group meeting at a time.
• The group is randomly selected from volunteering participants and membership changes each time the catchups occur.
• About a 1 hour duration.
• A coordinator is randomly selected from the group and they are responsible for organising a time and place. We sill attempt to rotate this responsibility.
• During the conversation people should discuss what they are doing and the challenges they are facing.
• If the group comes across something very interesting that they beleive should be brought to the attention of the wider group, it can be raised online or at the next forum.

So what do you think and are you interested. If you want to volunteer for these mini KM Cafes then please contact me.

We will shortly be circulating the agenda for the remainder of the year. Look forward to hearing from you.

Thanks

Cory Banks

Dear Belinda,

It has been a pleasure having you as Chairperson of QKM Forum. I
would like to thank for your dedication and professionalism.  You have
brought a great deal of knowledge, wisdom and support to the group, by
keeping us informed, organizing meetings, etc.

I wish you well for the future

Kind regards
Denise

Sorry for any cross-postings.

The brochure for KM Australia has been finalised and we have included
many new initiatives this year – one the most exciting ones is that we
will have Dave Snowden and Etienne Wenger discuss and debate across a
range of subjects in a full day interactive workshop.

If you haven't done so yet please participate in our survey:
http://www.ark-group.com/Surveys/TakeSurvey.asp?SurveyID=522nl4007nm2I
for the chance to receive a complimentary pass to the event(workshops
not included).  Fortunately, we have enlisted the help of the above
workshop leaders in helping us make the choice.  The survey ends 8
June 2007 and the people who will receive the complimentary will be
chosen on 15 June 2007.

For more information please email aga@... or visit
www.kmaustralia.com

KM Australia 2007
Knowledge, Discovery and Collaboration
23 -25 July 2007
Bayside Grand Hall, Sydney Convention Centre, Darling Harbour

Hope to see you there,


Martin

Hello Everyone
I have copied this message which has been posted on the RMAA
listserv - thought it might be of interest to the members of this
site.  I could not attach the registration form, so have included
the web address where you will find it.

http://www.rmaa.com.au/docs/events/displayEvent.cfm?ID=208

Kindest regards
Lucy Schelberg

In recognition that information management is as much an issue in the
private sector the RMAA Queensland Branch is pleased to offer this
informal
lunch for interested private sector participants at the reduced
member
rate.

For further information please see the attached registration form.


Information Management Not Just for the Public Sector
It comes as no surprise in a knowledge economy that information
management
is critical for all organisations.  Making the processes of
capturing and
managing information in the easiest way possible will reduces staff
resistance and increases the likelihood of a resource rich corporate
memory.

Join us on May 29, 2007 for an informal lunch with Anne Cornish of
Records
Solutions.  Anne will share with us her views on how to manage your
information the easy way through the use of tools and processes and
will
consider the issues and possible solutions currently being
experienced by
all organisations when trying to manage information
In recognition that information management is as much an issue in the
private sector the RMAA Queensland Branch is pleased to offer this
informal
lunch for interested private sector participants at the reduced
member
rate.

For further information please see the attached registration form.

Hello,

Please take a minute and fill out our survey and the person who has the
best response to

"What is Knowledge Management"

http://www.ark-group.com/Surveys/TakeSurvey.asp?SurveyID=6LM3l4002l51K

will win a free pass to KM Australia 2007  www.kmaustralia.com

All the best,

Ark Group KM Research

http://f.chtah.com/i/14/496245957/cpn_40off_book_AUNZ_20070316.html

Cory
Fyi
Thanks

Russell Neuendorf
Director Organisational Performance Unit
Queensland Fire and Rescue Service
Department of Emergency Services
Telephone 0418187330

This message has been sent from my BlackBerry

----- Original Message -----
From: Bruce Budge
To: Russell Neuendorf
Sent: Fri Mar 16 11:09:46 2007
Subject: RE: [qkm] Searching for a phrase...

One suggestion was 20/20 Hindsight

________________________________

From: Russell Neuendorf
Sent: Friday, 16 March 2007 8:13 AM
To: Bruce Budge
Subject: FW: [qkm] Searching for a phrase...


Bruce

In case you have something to contribute that is useful...

Thanks

Russell Neuendorf
Director Organisational Performance
Office of the Commissioner
Queensland Fire and Rescue Service
Department of Emergency Services

Telephone 07 3247 8021
Mobile      0418 187 330


________________________________

From: qkm@... [mailto:qkm@...] On Behalf Of Cory Banks
Sent: Thursday, 15 March 2007 9:18 PM
To: ActKM Discussion List; qkm@...
Subject: [qkm] Searching for a phrase...



Your assistance is required.

I am currently modifying some coaching materials for After Action Review & Peer Assist facilitators and I am looking for a term to describe why findings from these activities should be recorded and made available for people who were unable to participate directly or may join the organisation next week.

I am describing this with anecdotes but would also like to give it a 'name' and think something might already exist. My brain seems to be asleep. Things that came to mind were 'future proofing' or 'time independence' but I feel these don't adequately describe what I am trying to communicate, nor do they exactly roll off the tongue.

I realise I may get some verbose verbage from this community but I am willing to start with some multisyllabic terms and try and bring it back to plain english from there. If someone has already done this then that saves me some time. (Not cheating,  just working smarter)

Thanks

Cory Banks

LinkedIn Profile: http://www.linkedin.com/in/corza <http://www.linkedin.com/in/corza> 

Knowledge Sharing and the Ageing Workforce

Date: Thursday 29 March 2007
Time: 14:30 - 16:30
Location: Community Room - BCC Library, Brisbane Square
Street: 266 George St

Many organisations are facing the challenge of a loyal but retiring work force contrasted with a new generation who are happy to swap roles and companies frequently. In either scenario the company loses valuable knowledge. Often organisational strategies focus around recruiting and retention but neglect to examine actual work processes and critical decision making. They neglect to create processes for knowledge transfer and harvest learnings to be re-integrated in a useful manner.

Come along to gain an insight into how knowledge management practices can help alleviate concerns by finding ways of targeting and addressing such issues.

Presentation

Guest presenter, Tess Brook, will cover a range of topics including:

> Keeping it real – understanding the organisations operating maturity
> Capability of change
> Strategic decision making
> Organisational decision making
> Operational decision making
> Capacity to remember

Practical Application

Tess will also provide a practical framework for identifying key decision points in processes which are consequently critical points of knowledge transfer.

Please RSVP to host, Chris Young cyoung@... by COB Monday 26 March 2007.

Cory,
What a fantastic idea!  I've now added another few from my shelves. I
have to say, these ones never collect dust.

I also could not speak highly enough of one of your suggestions -
Learning to fly!  It would have to be the best, practical, easy to
understand and logical books I've read on KM.  The new edition also
comes with a cd in the back which provides templates etc.  Just
fantastic.

Have a look at the list under Database (in the pink column on the left
of the yahoo screen).

Has anyone got any other goodies or comments on those already listed?

Cheers
Chris

Greetings,

The following site  (Web 2.0 site directory)  might be of interest -
it has tagged a bunch of web  2.0 site is http://www.go2web20.net/

Regards
Denise

I received an email newsletter from Emerald Insight (online journals) the other day and it included a trial offer to their new Management First product offering.

Basically they have created a number of toolboxes related to specific topics and made them avaialble through a searchable interface. The resources in the toolbox vary from Journal Articles, Executive Summaries, Guru Interviews, Management Reviews and Management Briefings.

The Topics include Management and Leadership, Marketing, Change Management, Strategy, Human Resources, Knowledge Management, Healthcare Management, e-business/IT/Finance, Quality Management and Public Sector.

The subscription would normally cost a bit over $4000 AUD per annum but they are currently offering a free 14 day trial.

Have a look and see if there is anything you might like. http://first.emeraldinsight.com/index.htm

Have a good weekend.

Cory

Time to scan the bookshelf and share a list of your recommended resources on Knowledge Management.

Share your experiences with the models and methods of different authors by replying to this post.

Here are some on my shelf to get us started:

• Learning to Fly - Chris Collison & Geoff Parcel : Best practical KM resource there is.
• Working Knowledge - Thomas Davenport & Larry Prusak : My first KM read that started me on this journey.
• The Hidden Power of Social Networks - Rob Cross & Andrew Parker : Great information on the mapping and analysing Social Networks.

Also load your recommended titles into the Recommended Reading database on the site here:

http://au.groups.yahoo.com/group/qkm/database?method=reportRows&tbl=3

I would like to provide this list to a few of the bookstores in town and see if they can at least get one copy onto their shelves.

Happy reading.

Cory