Welcome one and all to 2008!

I hope you and your families had a safe and enjoyable silly season. We did the usual drive around from Christmas eve to until nearly New Years eve visiting family (both sides), extended family and friends from Sandgate to the Gold Coast.

Shortly before Christmas I started my new role as Manager Knowledge Systems for PB Aus/Pac (www.pb.com.au). It has been a hectic aclimatisation but I am now settling in and getting down to business.

December/Jan is a really good time of year to start a job. I have happened to have started my last three jobs (over the past 6 years) at this time of year. Some issues with some people not being available but a good slow time to take things in.

Anyway enough about me. How are you all placed for the new year? Any resolutions you want to share? Perhaps we should ask for some KM resolutions? How about inviting someone else with an interest to the QKM Family?

Our next KM over coffee  is scheduled for Thursday 24 Jan from 8:00-10:00. As no-one has complained about the venue, we'll meet again at the Shingle Inn at Brisbane Square (opposite the Conrad Treasury Casino). Please RSVP to the list.

A few of us got together before Christmas and put together a bit of a plan for 2008.  I'll bring it along to get some feedback and then circulate it afterwards.

All the best for 2008.

Hope to see you all shortly.

Cory Banks

QKM Chair

OK Then.

Who can make it tomorrow?

RSVP to the list.

I'll be there anyway.

Thanks

Cory

---

From: qkm@... [mailto:qkm@...] On Behalf Of Cory Banks
Sent: Wednesday, 21 November 2007 11:50 AM
To: qkm@...
Subject: [qkm] KM over Coffee - Change

I have just noticed that the next KM for Coffee is scheduled for tomorrow as November started on a Thursday.

I am inclined to postpone to next week and make it a bit of a Christmas/end of year celebration breaky.

Please let me know if anyone has any major issues with this move?

Thanks

Cory

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Thur 29 suits me fine

Nev

---

From: qkm@... [mailto:qkm@...] On Behalf Of Christine Young
Sent: Wednesday 21 November 2007 12:06 pm
To: qkm@...
Subject: RE: [qkm] KM over Coffee - Change

I’ll be away next week but I certainly don’t mind if you move it.

Cheers

Chris

_____________________________________________________________________
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I have just noticed that the next KM for Coffee is scheduled for tomorrow as November started on a Thursday.

I am inclined to postpone to next week and make it a bit of a Christmas/end of year celebration breaky.

Please let me know if anyone has any major issues with this move?

Thanks

Cory

Hello,

This email message is a notification to let you know that
a file has been uploaded to the Files area of the qkm
group.

   File        : /Event Presentations/2007-11 Info & Knowledge Professionals
Breakfast/KM-IM-RM_Breakfast.pdf
   Uploaded by : christinejohnstonkm <christine.johnston@...>
   Description : Discussion Mind Map

You can access this file at the URL:
http://au.groups.yahoo.com/group/qkm/files/Event%20Presentations/2007-11%20Info%\
20%26%20Knowledge%20Professionals%20Breakfast/KM-IM-RM_Breakfast.pdf

To learn more about file sharing for your group, please visit:
http://help.yahoo.com/help/au/groups/files

Regards,

christinejohnstonkm <christine.johnston@...>

This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you.

Don't forget to register for the Information and Knowledge
Professionals Breakfast.

Michael Crook, Records and Information Management Coordinator from
Sinclair Knight Merz, has joined the presenters to give his
perspective on corporate records management.

Program:

7.30am Welcome - Christine Johnston, Senior Business Analyst,
LogicaCMG

7.35am Cory Banks, Leadership & Organisational Capability Advisor -
SuncorpOverview of how and why mind mapping software is used within
originations. The event will be recorded using mind mapping software
to demonstrate this tool to attendees and provide a summary of the
issues discussed at the breakfast.

7.45am Presentations from Information & Knowledge Professionals –
areas addressed by the speakers will include experiences and
responsibilities within the profession, key tools used to deliver
services, and major challenges & opportunities facing different
sectors

9.15am Group Exercise and Networking Opportunity

9.40am Panel Discussion

10.00am CLOSE

Cost: $33 for QKM members

For full registration details see the flyer at
http://www.rmaa.com.au/docs/events/displayEvent.cfm?ID=326

Contact 1800 242 611 with any questions.

This e-mail and any attachment is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient then please promptly delete this e-mail and any attachment and all copies and inform the sender. Thank you.

Reminder from:		qkm Yahoo!7 Group
Title:		KM over Coffee
Date:		Thursday 25 October 2007
Time:		8:00 - 10:00
Repeats:		This event repeats every month on the last Thursday.
Location:		Shingle Inn Cafe, Brisbane Square
Street:		Cnr George & Queen Streets
City State Postcode:		Brisbane QLD 4000
Phone:		04 2317 9393
Notes:		Come and discuss news and views of Knowledge Management with peers. Be prepared to share and learn. RSVP to the group list before the event.
Get reminders on your mobile, Yahoo!7 Messenger, and email. Edit reminder options

Copyright © 2007  Yahoo!7 Pty Limited. All Rights Reserved | Terms of Service | Privacy Policy

---

From: qkm@... [mailto:qkm@...] On Behalf Of Cory Banks
Sent: Wednesday 24 October 2007 08:23 am
To: qkm@...
Subject: [qkm] RSVP for KM over Coffee, 25/10/2007, 8:00

So who is coming tomorrow?

Cory

--- In qkm@yahoogroups.com.au, qkm@yahoogroups.com.au wrote:
>
> Reminder from: qkm Yahoo!7 Group
> http://au.groups.yahoo.com/group/qkm/cal
>
> KM over Coffee
> Thursday 25 October 2007
> 8:00 - 10:00
> (This event repeats every month on the last Thursday.)
> Location: Shingle Inn Cafe, Brisbane Square
> Street: Cnr George & Queen Streets
> City State Postcode: Brisbane QLD 4000
> Phone: 04 2317 9393
>
> Notes:
> Come and discuss news and views of Knowledge Management with peers. Be prepared to share and learn.
>
> RSVP to the group list before the event.

---

From: qkm@... [mailto:qkm@...] On Behalf Of Cory Banks
Sent: Wednesday, 24 October 2007 8:23 AM
To: qkm@...
Subject: [qkm] RSVP for KM over Coffee, 25/10/2007, 8:00

So who is coming tomorrow?

Cory

--- In qkm@yahoogroups.com.au, qkm@yahoogroups.com.au wrote:
>
> Reminder from: qkm Yahoo!7 Group
> http://au.groups.yahoo.com/group/qkm/cal
>
> KM over Coffee
> Thursday 25 October 2007
> 8:00 - 10:00
> (This event repeats every month on the last Thursday.)
> Location: Shingle Inn Cafe, Brisbane Square
> Street: Cnr George & Queen Streets
> City State Postcode: Brisbane QLD 4000
> Phone: 04 2317 9393
>
> Notes:
> Come and discuss news and views of Knowledge Management with peers. Be prepared to share and learn.
>
> RSVP to the group list before the event.

--
This message has been scanned for viruses and dangerous content by the BCEC Security Gateway,
and is believed to be clean. Brisbane Catholic Education however gives no warranties that this
e-mail is free from computer viruses or other defects. Except for responsibilities implied by
law that cannot be excluded, Brisbane Catholic Education, its employees and agents will not be
responsible for any loss, damage or consequence arising from this e-mail.

So who is coming tomorrow?

Cory

--- In qkm@..., qkm@... wrote:
>
> Reminder from: qkm Yahoo!7 Group
> http://au.groups.yahoo.com/group/qkm/cal
>
> KM over Coffee
> Thursday 25 October 2007
> 8:00 - 10:00
> (This event repeats every month on the last Thursday.)
> Location: Shingle Inn Cafe, Brisbane Square
> Street: Cnr George & Queen Streets
> City State Postcode: Brisbane QLD 4000
> Phone: 04 2317 9393
>
> Notes:
> Come and discuss news and views of Knowledge Management with peers. Be prepared to share and learn.
>
> RSVP to the group list before the event.

Thought this role might be on interest.  Contact details are below
for anyone who would like more information.

Regards
Christine

************************************

Manager, Information Management
Health Quality and Complaints Commission

SO1, 12 months initially

The purpose of the role is to:

. lead the development and implementation of best practice
information and knowledge management principles, policies and
strategies to ensure the Health Quality and Complaints Commission
(HQCC) maximises the use of information and meets State, national
and international standards; and

. lead, manage and nurture a multidisciplinary team of project
officers and develop a culture that assists HQCC adopt sound
Information Management/Information Communication and
Telecommunication (IM/ICT) management practices.

This role will be required to deliver project outcomes in a range of
knowledge areas including:

. Information, Communication and Telecommunications infrastructure
(technical)
. Online applications (internet and intranet)
. Document and Records Management function, including an electronic
solution
. Library Management function, including an electronic solution
. Communications function, via multimedia and including Internet and
Intranet.

Details are available on the government recruitment site.  Enquiries
should be made to:

Julie Imber
Manager, Executive Services
Health Quality and Complaints Commission
(07) 3120 5990
julie.imber@...

If you are looking for some collateral to support your KM lobbying there are not too many better respected sources than McKinsey.

I came across the following article that has been published this month.

Harnessing the power of informal employee networks 
Formalising a company's ad hoc peer groups can spur collaboration and unlock value.

There are a few other articles relating to KM itself and associated disciplines.

You can sign up for a free account which gives you access to a selection of articles with other content only available for Premium (paid) members. Sign up for one or more email newletters.

Anyone have any other trusted sources they would recommend? What email newsletters do you subscribe to?

Thanks

Cory

At the coffee discussion this morning I mentioned a post to ACTKM by
Patrick Lambe where he provided a sample knowledge sharing policy.
The document is available on the Green Chameleon website:

http://www.greenchameleon.com/gc/blog_detail/what_would_a_knowledge_sha
ring_policy_look_like

Patrick indicates that he is happy for others to use the document with
the approriate acknowledgements.

I found it interesting to see these aspects of KM all practically
documented in one place.  Many texts/references talk about the
importance of having a documented KM policy but I agree with Patrick
that there are few examples available.

Regards
Christine

Thanks to those who got along today.

It seems to rain whenever we get together for this activity. (Maybe we should have them more often).

It thought I would share some of the topics of discussion as there was some great ideas and concepts discussed.

Big thanks to David and Kathleen who blew in from the outskirts of town.

TOPICS

• Financial Capital / Human Capital / Intellectual Capital
• KM Australia Conference
• Narrative Capture

REFERENCES

• Tipping Point  & Blink  by Malcolm Galdwell
• The Wisdom of Crowds  by James Surowiecki
• Cynefin Framework  by Dave Snowden and Cynthia Kurtz
• Pre-Hypothesis Research  by Dave Snowden
• Policy Guide  - Patrick Lambe
• Learning to Fly  by Chris Collison and Geoff Parcell

Looking forward to the next one.

Thanks

Cory

Well I hope to see some/most of you on Thursday morning from 8:00 at the Shingle Inn at the top of the Mall.

Be prepared to share your problems and be open to learn.

Thanks

Cory

Well I hope to see some/most of you on Thursday morning from 8:00 at the Shingle Inn at the top of the Mall.

Be prepared to share your problems and be open to learn.

Thanks

Cory